Content Management

I oversee fulfillment activities for collateral literature, ensuring smooth operations and accessibility across sales channels, call centers, and websites. This includes managing vendor relationships, optimizing online ordering processes, and maintaining literature systems. By fostering solid partnerships with vendors, I ensure efficient production and delivery of literature. Additionally, I collaborate with internal system developers to enhance content management capabilities and identify opportunities for process improvement. In summary, my role is to ensure a seamless literature flow to stakeholders through effective management and optimization.